Who am I
West-coast based IT Support Specialist with 4+ years of hands-on experience in complex hardware/software environments, hybrid AV systems, and large-scale event tech. At Discord, I led satellite office setups, overhauled meeting rooms into seamless Discord-first hybrid spaces, and supported major events like GDC. Passionate about practical tech solutions, from emergency radio comms to self-hosted ‘homelabbing’, I thrive on turning complex problems into efficient, user-friendly results. Work and play go hand in hand, and I’m always looking for opportunities to drive impact through direct applications and team collaboration.
What I Do
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IT can be an ambiguous term depending on where you are, and I've found that there are countless unique (and fun) areas for IT professionals to show their skills in situation assessment, problem solving, and their ability to communicate complex topics to users. Some personal examples of these areas are:
Led full IT setup for Discord’s Amsterdam satellite office (hardware, networking, user support)
Designed and implemented hybrid meeting rooms with custom “Discord-first” AV configurations for seamless in-person/remote collaboration
Provided end-to-end tech support for major events including GDC, including live multi-stream production and post-event deliverables
Extensive hands-on hardware diagnostics, repairs, and asset management across Mac, Windows, ChromeOS, and specialized equipment
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Most people think radio simply is the old way to listen to music or how their grandparents got news. I’ve worked to reach a level of understanding that explains how everything wireless today is based on radio and from that fundamental understanding I’ve been able to utilize and educate others on the importance of wireless communications systems as a whole; Both their strengths and their limitations.
Here's the most common types of radio, their example uses, and weaknesses.
Licensed Amateur Radio Operator (KN6ZJX) specializing in emergency/off-grid comms, mesh networks, and event support
Deep knowledge of cellular, satellite, and traditional radio systems — including real-world deployment for remote factories and public safety exercises
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Passions are the driving fields for self development and adventure. My passions are even more varied than my profession; here’s the main areas I currently have projects being pursued for research & discovery.
Ongoing homelab with VLANs, containerization, self-hosting, and emergency comms solutions (HF/mesh)Built laser engraving production capacity for events/marketing teams
Creating educational content around survival/preparedness tech
Communication
Advanced Networking (LAN/WAN)
Cisco & Meraki Experience
Virtualization & Containerization
Cloud-Solutions Focused
Datacenter/Server Management
Layered Comms (LAN/SAT/DMR)
Project Proficient
Asana & Jira
Skills
Security
IAM (Okta, Entra ID, Azure) Experience
MDM (Jamf, Kandji, Intune) Experience
Network Segmentation & VLAN
Endpoint Security & Compliance
MFA Enrollment & Enforcement
VPN, RADIUS, & Remote Access
Access Auditing & Policy Enforcement
Nuanced Incident Response
Support
Jamf & MacOS Administration
Azure/Windows Administration
Light Python Scripting
G-Suite Admin
Linux Proficient
Password Control (1Pass, Bitwarden)
Ticketing Solutions (Zendesk, Jira)
Asset Management (Snipe, Kollide)
Solutions for Today, Ideas for Tomorrow
Contact us
Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!